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Wooden House in the Forest
  • Do you sell reptiles to beginners?
    Yes! We offer a variety of reptiles suitable for beginners and provide guidance on care, habitat setup, and diet.
  • Do you sell exotic mammals?
    Currently we do not sell exotic mammals, however we may sometimes get them in on the odd occasion if the correct facilities are available
  • Can I handle the reptiles before purchasing?
    Some reptiles can be handled with staff assistance. However, we prioritize the well-being of the animals and limit handling to minimize stress.
  • Do you offer a health guarantee on reptiles?
    Yes, we provide a health guarantee for a certain period after purchase. Terms vary, so please check with us for details
  • Where are you located?
    We are located at 241 Grimsby road, DN357HE, Cleethorpes, N.E Lincolnshire
  • What do reptiles eat?
    It depends on the species. Some eat insects (crickets, mealworms), others eat fruits, vegetables, or rodents. We can provide a feeding guide for your reptile.
  • Do you sell live and frozen feeders?
    Yes, we offer a range of live insects, frozen rodents, and other feeder animals.
  • How often should I feed my reptile?
    Feeding schedules vary by species. Some eat daily, while others only need food once a week. We can provide specific recommendations.
  • What supplies do I need for my new reptile?
    Most reptiles need a proper enclosure, heating, lighting, substrate, hiding spots, and a water source. We can recommend specific setups based on the species.
  • Do I need a heat lamp for my reptile?
    Many reptiles require a heat lamp or heating pad to regulate their body temperature. The type depends on the species.
  • What type of enclosure should I get?
    Enclosure size and type depend on the reptile. Some need glass terrariums, while others require wooden or mesh enclosures.
  • Do you sell live plants for terrariums?
    Yes, we carry a variety of live plants suitable for bioactive reptile enclosures.
  • Do you build bioactive/ non bioactive enclosures for customers?
    Yes, for an additional fee we can build customers enclosures
  • Do you sell custom enclosures?
    Yes we sell custom enclosures, if you have a specific space you would like an enclosure or have a design in mind, we can help with this.
  • How do I know if my reptile is sick?
    Signs of illness include lethargy, loss of appetite, unusual shedding, breathing issues, or abnormal stool. Contact a reptile vet if you notice these signs
  • Do reptiles carry diseases?
    Some reptiles can carry bacteria like Salmonella. Proper hygiene, like washing hands after handling, minimizes risk
  • Can I keep different species together?
    Generally, it’s not recommended to house different reptile species together due to differing care needs and territorial behavior.
  • Do you accept returns on reptiles?
    We do not accept returns on live animals. However, we may offer rehoming assistance if necessary
  • Do you ship reptiles?
    Yes, we deliver and courier, Contact us for details on shipping policies and prices.
  • Can I pre-order a specific reptile?
    Yes, we can help you find and order
  • Do you offer financing or payment plans?
    Yes we offer financing options for enclosures and reptiles. Check with us for availability.
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